FAQ
What precautions do you take to ensure patient safety?
We follow strict guidelines set by the Centers for Disease Control and OSHA. Our practice includes sterilizing reusable instruments in an autoclave, then sealing them for the next use; disinfecting treatment rooms between patient visits; and using disposable products when possible. We always wear disposable gloves during exams and treatment. Protective glasses are always provided for your safety.
My gums bleed after I brush. Is this something to be concerned about?
Healthy gums DO NOT bleed. When gums bleed, the cause usually stems from early-stage gum disease, called gingivitis. If your gums show signs of gum disease, we may recommend a more advance hygiene treatment to stop the disease and return your gums to good health. Gum disease is the leading cause of tooth loss in American adults, and it has been linked to many overall health conditions, including stroke, heart attack, diabetes, and respiratory problems. Untreated gum disease can escalate to create significant damage to your health, so call for an assessment now. Our professional team will help you keep your teeth and gums healthy for life!
How can I improve my smile?
That sounds like an easy question to answer, but it isn't! Your smile is unique, and we won't compromise your individuality with smile enhancements. Smile design dentistry done right requires an initial consultation in which we will discuss your goals, preferences, and options for care. Generally speaking, we may suggest porcelain veneers, teeth whitening, all-white restorations, and/or replacement teeth. Orthodontics may also be involved. After your comprehensive evaluation and consultation, we'll present a smile makeover plan for your new smile. Feel free to discuss any concerns you may have with the doctor.
Will I be charged if I need to cancel an appointment?
Your time is an invaluable commodity, as is the time of all of our valued patients. If you let us know that you will miss an appointment, we will give another person your time slot. Please give us 48 hours notice if you need to cancel or reschedule.
What types of insurance do you accept?
We accept most types of dental insurance, and will file your insurance claims for you at the time of service. We will be happy to help research your benefits to maximize the reimbursement you receive from your insurance carrier. Please note that your insurance is a contract between you and the insurance company, and your plan is specific for you, based on what your employer has chosen. We will estimate what your insurance will pay at the time of service, and you will be responsible for you co-pay and deductible at that time. Feel free to call us if you have more detailed questions about dental insurance.
When do you like children to have a first dental visit?
Most children respond well to a dental visit around ages two - three, though the ADA recommends children have a first visit at one year of age. Bring your child with you to your appointment so that he or she can become acclimated to the dentist's office. If you notice any development problems with your child's mouth or teeth, call us to schedule a visit immediately. Otherwise, we'd like to begin teaching your children how to care for their teeth and gums when they reach two years of age. By age three or so, they can begin hygiene treatments and regular checkups.
Do I really need x-rays?
To provide optimal care, we take bitewing X-rays once a year and a panoramic X-ray every three years. X-rays and intraoral photographs help us track your oral health and address problems early, when conservative dentistry can correct most issues. If you haven't had a checkup and X-rays in a while please call for an appointment (636) 441-9400.
Do I really need to be seen every 6 months?
Our office recommends that patients with healthy teeth and gums schedule a routine appointment every six months. We will clean your teeth and assess for dental disease, oral cancer, tooth decay, and other potentially serious problems. By finding trouble in the early stages, we can often correct problems with conservative treatment. Patients with periodontal problems (gum disease) may need visit us more frequently; we will advise you how often depending upon your condition. If it has been longer than 6 months since your last dental visit, please give us a call (636) 441-9400 and we can schedule a time to begin your care in our office.
What is Invisalign and how does it work?
Invisalign is a system of clear aligners that are almost undetectable and are completely removable. The technology uses computerized 3D graphics to reposition your teeth incrementally over one to two years depending on the severity of your case. Every two weeks a new aligner will be given to you until the final results are achieved. You will be amazed at this new technology so feel free to ask more questions (636) 441-9400.
What payment plans do you offer?
We understand in today’s economy that some treatment plans require some extended payment options. We have both sort term and long term plans available to discuss with you. We have both interest free options and longer reduced interest plans available to best suit your individual needs. Please call our office (636) 441-9400 and we can discuss those various payment opportunities with you. We gladly accept MasterCard, Visa, and Discover. Care credit has interest free options and low payments and with good credit we can get approval by phone.
What is your Rewards Program and how does it work?
All new patients to our practice who have completed an examination, x-rays, and cleaning receive a $25.00 gift card to a variety of places. This gift is available to every member of the family. We also reward any patients you so kindly refer to us with a gift card for both you and them, what could be more fun! More information and specific locations to redeem the cards is available on our website.
Where are you located and are you accepting new patients?
We are conveniently located 10 minutes from I-70 and Highway 40 at the intersection of Highway 94 and Mid Rivers Mall Drive. We’re right between Target and Dierbergs.Please refer to our map and office hours.